Laboratory Service Models at Lancaster Labs

Service Models

Manage your drug development programs more efficiently through your choice of five unique service models. You can choose the best, most cost-effective service solution for your project goals with any of our global facilities.

Traditional Fee for Service
The most commonly used method in the industry, our fee for service model allows our in-house staff to provide a broad range of pharmaceutical and biopharmaceutical product testing on a project-by-project basis utilizing customized price quotes for each project delivered.

Managed Hours
Similar to the fee for service model, this approach allows our in-house staff to provide a broad range of pharmaceutical and biopharmaceutical product testing on a project-by-project basis, with a simplified quote and payment process based on the number of hours used. We recently developed this approach to meet the needs of clients who have a high volume of repeat, or standardized testing needs.

Learn more about Managed Hours.

Full Time Equivalent (FTE)
The FTE program provides you with dedicated full-time employees to work on your projects within our facilities. Managed by us, your FTE employees use our infrastructure, equipment and consumables. Our team leaders manage your projects, direct the priorities of the team, and can even integrate our operations with client systems/SOPs. We provide detailed monthly utilization reports, and manage the team using the same level of quality, performance and productivity as our traditional fee-for-service offerings. This ensures maximum team performance, and drives the overall cost benefit of this approach. Currently, approximately 20 percent of our pharmaceutical staff members are FTE employees supporting customers around the world.

Learn more about FTE.

Professional Scientific ServicesSM (PSS)

Our innovative PSS program places full-time scientists and technical support personnel managed by Lancaster directly at your facility to provide a non-permanent, long term and cost effective way to meet your staffing needs while maintaining the same services, expertise and cGMP compliance available at the Lancaster facilities. This award-winning program is fully compliant with co-employment law and has grown to include 15 global sites with more than 250 employees in the past 8 years.

Learn more about PSS.

Asset/Operation Ownership

While this model may only apply to a small percentage of companies in the industry, some firms are seeking ways to fully outsource non-core activities and divest of the associated assets. Our asset/operation Ownership model is a process where our company assumes full operational responsibility on the client site. This model can also include acquisition of the client’s facility and/or equipment.


Request more information to start working with us today. Or call one of our Business Development Specialists at 717-656-2300.